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Jozankei Onsen, Minami-ku, Sapporo, Hokkaido — beside the Toyohira river, about 45 minutes by car from central Sapporo or an hour on the inn's free shuttle from Sapporo Station

Jozankei Yuraku Soan

定山渓 ゆらく草庵

4.1/5Japanese Guest ConsensusAggregated from 10 Japanese guest blogs and stay reportsSources checked Oct 8, 2026

Area photo — not the ryokan itself · Jozankei Onsen in winter, Sapporo · MIKI Yoshihito / CC BY 2.0

Japanese Guest Consensus

A new 102-room inn built like a tea-ceremony hut, tatami from the entrance to the lifts, a hiba onsen tub in every room and four free private baths — but it's big, busy with tour groups, and 2026 reviews complain about slow dinners and thin staffing

Yuraku Soan is Kyoritsu Resort's (the Dormy Inn group's) inn at Jozankei, which had its grand opening in February 2023. The design takes Sen no Rikyū's rustic sōan tea hut as its theme: you leave your shoes at the door, and tatami runs through the lobby, the corridors, the lifts and even the bathhouse floor. Every one of the 102 rooms has its own hiba-wood tub filled with Jozankei spring water, and four private baths — hinoki, hiba, ceramic and rock — are free and unbookable: if the lamp is off, go in. Japanese guests rate it 4.52 across 278 reviews on one major site (baths 4.63), 4.37 across 72 on another and 4.3 across 537 on a third, where service scores lowest at 4.1. Bloggers who stayed from 2023 to 2026 loved the freebies — a tea buffet, matcha served in the tea room, ice lollies after the bath, Dormy's free late-night ramen, sweets outside the restaurant, beans and a hand grinder for coffee in the room — and a kaiseki where you add extra small dishes and pick the final course (Hokkaido surf-clam curry, noodles or rice). Know before you book: it's a large, busy house. Guests in 2026 describe crowded check-ins with foreign tour groups, queues for the ramen, long waits between courses and for drinks, uneven service, and a September 2026 Deluxe Twin with fraying tatami and a rattling door. The shared baths are recirculated. Two-meal stays ran about ¥26,000–30,000+ per person in late summer and autumn 2026.

Overall Score4.1/5
Cuisine
4.1
Onsen Privacy
4.5
Tranquility
3.6
Hospitality
3.9

Room Selection Guide

Recommended

  • Valley-side rooms — Deluxe Twin (39㎡) and up

    Only the valley-side types look over the Toyohira gorge; the cheaper Twin and Hollywood Twin (35–36㎡) face the main road, and a blogger in a seventh-floor Twin noted the view as road-side. Every room has beds on tatami, a hiba onsen tub, a tea set and a coffee grinder with beans. The 49㎡ Yuan Luxury Twin adds a 65-inch TV and sofa.

  • Forth (49㎡, four beds) and the single Special Room (89㎡, up to six) for families

    Two bedrooms in the Forth layout — 'like a home', one 2024 blogger wrote — and families with elderly parents rated their 2026 stays highly, mentioning rooms near the lift on request and birthday message cards. Two Universal rooms are designed for wheelchair users.

Request To Avoid

  • Road-side Twin and Hollywood Twin, and the older wear in some rooms

    The entry rooms look onto the national road, not the valley. A September 2026 guest in a Deluxe Twin found the tatami fraying, the door rattling and the room dark and dated; a January 2026 guest disliked an insect trap by the window and the thin in-room amenities (most are at a lobby amenity bar).

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Dining Deep Dive

Breakfast Consensus

4.2/5

A Japanese set breakfast in the Kōun restaurant (7:00–10:00, last entry 9:00): grilled fish you reheat at the table, steamed vegetables in a bamboo steamer, yuba and free-choice rice partners like onsen eggs, black-bean natto and seafood — praised as generous; a few 2026 guests waited for rice refills or for the food to arrive

Book the free shuttle from Sapporo Station North Exit (coach bays) by phone — it leaves at 14:30 and returns from the inn at 10:30, first come, first served. Go to the private baths straight after dinner, when they're quietest, and queue a few minutes early for the 22:00 ramen. One blogger's tip for the in-room tub: fill it before bed so the hot spring cools by morning and you needn't add tap water.

Dinner Insights

4.0/5

A seasonal Hokkaido kaiseki in two sittings (17:30 or later evening), at counter seats facing the hills, semi-private booths or private rooms: sashimi, a wagyu shabu-shabu, a 'yukemuri' steamed seafood course, then optional extra small dishes and a choice of rice, curry or noodles to finish. Bloggers in 2023–2026 called it classic rather than luxurious and enjoyed the choices; one found the volume overwhelming. In 2026 reviews, criticisms include slow service between courses, drinks that never came, small rice portions and, from one couple, food not worth a celebration.

Onsen & Wellness Realities

Water Type

Jozankei's sodium chloride spring, colourless and hot. A major booking site lists the shared baths as water-added, heated and recirculated with filtration. The in-room hiba tubs are filled fresh with spring water at the press of a button; because the source is so hot, guests are told to add tap water or let it cool.

Privacy & Atmosphere

Every room has its own onsen tub, many with a view. The basement Iwabuki-no-yu baths (15:00–3:00 and 5:00–10:00, per a 2023 report) have tatami floors, a hinoki indoor bath, rock bath, open-air pots, lie-down and pounding-water baths, a dry sauna, cold plunge and bedrock bath. The four free private open-air baths sit in a separate garden wing and have no shampoo — they're for soaking — and the rock and hinoki ones are the busiest. A 2026 reviewer complained that some foreign guests ignored bathing etiquette.

Tattoo Policy

No policy found on the official site or Japanese booking sites — contact the inn. Every room has its own onsen tub, and the four private baths are free.

Local Warnings & Nuances

  1. 01

    Check-in 15:00, check-out 11:00. Cancellation: 10% from 7 days before, 20% from 4 days, 50% from 2 days, 80% on the day with notice, 100% without.

  2. 02

    A large, busy inn: 2026 guests describe crowded check-ins with tour groups, long queues and waits at dinner and breakfast, and uneven service — weekdays outside holidays were noticeably calmer.

  3. 03

    Shoes come off at the entrance and the whole building is tatami; guests are given tabi socks and free coloured yukata are lent at the front (first come, first served).

  4. 04

    Free parking (about 60 multi-storey plus 7 outdoor spaces). Winter tyres or chains are required from about December to early April.

  5. 05

    Children are welcome with children's menus; children aged 3 to preschool pay a facility fee even without meals or bedding, and a low-allergen menu is available with 2 days' notice.

Sources

The real blog posts and stay reports this article draws on

More Consensus Reports

Photo credits: Jozankei Dai-ichi Hotel Suizantei, Jozankei Onsen · 禁樹なずな / CC BY-SA 4.0 / Hiiragiya — the frontage on Anekoji-dori, Kyoto · Mariemon / CC BY 3.0 / Mukaitaki in the snow, Higashiyama Onsen, Aizu-Wakamatsu · Fumihiko Ueno / CC BY 3.0