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Nishiyama Onsen, Hayakawa, Yamanashi — at the head of the Hayakawa valley below the Southern Alps, about 50 minutes' mountain driving from the Shimobe-Onsen-Hayakawa IC or one daily shuttle from JR Minobu Station

Nishiyama Onsen Keiunkan

西山温泉 慶雲館

4.5/5Japanese Guest ConsensusAggregated from 11 Japanese guest blogs and stay reportsSources checked Oct 6, 2026

Nishiyama Onsen Keiunkan above the Hayakawa river, Yamanashi · Boltor / CC BY-SA 4.0

Japanese Guest Consensus

Guinness's 'world's oldest hotel', freshly renovated: unheated, undiluted free-flowing water from every bath and tap, 24-hour baths and a seafood-free mountain kaiseki — at the end of a long road lined with dump trucks

Keiunkan dates its spring to 705, and in 2011 Guinness recognised it as the world's oldest hotel. Don't expect an ancient wooden building, though: the inn was rebuilt in 1997 as a four-storey concrete ryokan with wood interiors, the old operating company was dissolved in 2018 and the business moved to a new company, and it closed from November 2025 to March 2026 for a renovation that redid the lobby, added a cave bath, a stone-bed bath, a cold plunge and a history room. What Japanese guests come for is the water. The inn owns five sources flowing about 2,000 litres a minute, uses only a fraction of it, and sends it unheated and undiluted into every bath, every guest room's bath, and even the taps and showers; guests describe silky, slightly sulphur-scented alkaline water and baths open around the clock. Since reopening it rates 4.7 across 50 reviews on one major site and 4.61 on another, where the onsen (4.77) and dinner (4.71) are the top categories. Dinner is a 'mountain kaiseki' with no seafood — river fish such as amago and iwana, acorn noodles, Koshu beef on lava stone — and free room upgrades are reported again and again. The catches: the road in is long, closes in heavy rain or snow, and is busy with trucks for the Linear Chuo Shinkansen works; the central air conditioning can't be set by temperature; riverside terraces draw swarms of insects in summer; and some 2026 guests met inexperienced staff.

Overall Score4.5/5
Cuisine
4.5
Onsen Privacy
4.6
Tranquility
4.6
Hospitality
4.4

Room Selection Guide

Recommended

  • 12 mats + Tsukimidai (moon-viewing) terrace

    Sukiya-style rooms right above the river, loved for the sound of the water (2022, 2023 and September 2026 stays). Like every room, the bath runs on the inn's own unheated source. Light sleepers should note that one 2026 guest found the river too loud, and in August 2026 a guest could not use the terrace at night because of the insects.

  • Main room 12 mats + 6-mat second room

    The most-booked step up, with a wide window-side sitting area. Free upgrades are very common: a 2024 blogger booked a 10-mat room and was given 12 + 8 mats, and about eight 2026 reviewers report upgrades too.

  • Notoridake and Kitadake suites with hinoki open-air baths

    The only rooms with an open-air bath on the terrace (Kitadake adds a 16 + 8-mat layout and a moon-viewing deck). Notoridake was praised in April 2026, but an August 2026 guest found the Kitadake bath too hot to enter without running cold water into it. Notoridake is bookable by phone, JTB or Jalan only.

Request To Avoid

  • Standard rooms

    The central air conditioning lets you change the fan only, not the temperature — guests in 2024 and 2026 were too hot or too cold, and a July 2026 guest in a standard room was kept awake by the unit's noise. Power outlets are few, and BS television doesn't come through.

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Dining Deep Dive

Breakfast Consensus

4.5/5

Handmade tofu or soy-milk tofu, herbal rice porridge and grilled trout — light and well liked

Check-out is 10:00, so a 2026 guest found no time for a bath after breakfast — take your last soak before you eat. The two private open-air baths (Kawaoto and Seoto) are free; in 2026 they work first-come, 45 minutes at a time, with a vacancy display by the lift, so go early in the evening.

Dinner Insights

4.5/5

A seafood-free 'mountain kaiseki', handmade down to the mayonnaise, from a head chef who won a national Japanese-cuisine award in 2014: amber-cured egg, charcoal-crisp yamame and iwana, acorn noodles, vegetables in miso fondue and Koshu A5 beef grilled on Mt Fuji lava stone (2022–2023 blogs; trout sashimi and whole iwana in 2026). Standard rooms eat in the dining room or a private room (some are converted guest rooms); suites get a private room or in-room dining. Most guests rave, but portions are big for small eaters, one 2026 guest found the 'eat-it-whole' fish too hard, another said the iwana wasn't freshly grilled, and a repeat guest felt the taste changed after the renewal.

Onsen & Wellness Realities

Water Type

Sodium-calcium sulphate-chloride spring, alkaline (pH 9.36), about 52°C at the source and over 2,000 litres a minute from five private sources. The inn says no water is added and nothing is heated or recirculated in any bath — including the guest-room baths, taps and showers; the new cold plunge is the only exception.

Privacy & Atmosphere

Two main open-air baths swap between men and women: the 4th-floor Bokei-no-yu (with a wooden tub bath, sauna and new cold plunge) and the riverside Hakuho-no-yu (with the new cave bath recreating the old toji era and a stone-bed bath of Amehata inkstone). There are two indoor viewing baths on the 4th floor (one hinoki, one stone — the hinoki tub seats only about four). Guests say the baths are open around the clock outside cleaning and rarely crowded. Two private open-air baths are free. No day bathers are taken.

Tattoo Policy

No policy found on the official or Japanese booking sites — contact the inn. Every room has its own source-fed bath, and the private open-air baths are free.

Local Warnings & Nuances

  1. 01

    Access is the big commitment: about 50 minutes and 34 km of mountain road from the expressway, busy with fast dump trucks for the Linear Chuo Shinkansen tunnel works (2022–2026 reports). Route via prefectural road 37 (not the Maruyama forest road), and use studless tyres from December.

  2. 02

    The road closes in heavy rain or snow — a June 2026 booking was cancelled for that reason. From 24 September to the end of December 2026 it is also closed nightly 21:00–05:30 for construction; call the inn if you'll arrive after 21:00.

  3. 03

    The free shuttle runs once a day, leaving JR Minobu Station around 13:40 (back at 9:50), by reservation, and won't wait for late buses; a taxi from Minobu costs about ¥15,000.

  4. 04

    Check-in 15:00–17:00, check-out 10:00. Free parking for 60 cars, with valet parking.

  5. 05

    The inn reopened on 5 March 2026 after a renovation; blogs from 2025 and earlier describe the building before the new lobby, cave bath and cold plunge.

Sources

The real blog posts and stay reports this article draws on

More Consensus Reports

Photo credits: Hiiragiya — the frontage on Anekoji-dori, Kyoto · Mariemon / CC BY 3.0 / Mukaitaki in the snow, Higashiyama Onsen, Aizu-Wakamatsu · Fumihiko Ueno / CC BY 3.0 / Mikiya — the wooden main building, Kinosaki · Ippukucho / CC BY 3.0